Frequently Asked Questions

Please see below frequently asked questions by our customers.

What locations are you looking for property in?

 Our fully managed property service with guaranteed rent is available nationwide

Why are you selective about what properties you will take on?
Not all properties are suitable for our client base, concept or regulation. Over the years we have built up a reputation for providing quality properties in great locations and we wouldn’t want to jeopardise that.
Will a contract be in place?

Yes. A new lease will be created for the rental term.

Who pays the mortgage?

It would be your responsibility during the lease to pay the mortgage. We can however make the payments for you and return the difference if you prefer.

Why do you need to see the Mortgage statement?

This will help prove that you own the property and as we are also investing in the property we need to be sure that its not going to be an risky investment.

What condition does my property have to be in?
Your property has to be in a good state of repair and ready to move into. We’ll do some minor maintenance and cosmetic work if necessary to bring it up to standard.

The key point is that the property meets health and safety requirements and complies with fire safety regulations.

How do you decide the level of rent?
We look at the size and location of the property and make a decision based on current market rates.
How do you pay me my rent?
We pay your rent direct into your bank account via the BACS payment transfer system on an agreed date every month.
Who is responsible for the utility and council tax bills?
We are. We contact the relevant local authority council tax office to tell them the property has been tenanted by us. Same goes for the relevant utility companies.
Who will manage the property whilst on lease?
We will. Rent My Home Today takes over the complete day to day running of the property.
How will I receive my property back once the lease has ended?
We promise to hand your property(ies) back to you in the same condition we took them over, subject to an allowance for fair wear and tear in line with the schedule of condition agreed at the beginning of the lease.
Does my property have to be furnished?
No. We do not require all properties to be furnished.

If you do want to leave some furniture, we’ll have to make sure it’s suitable for our clients, meets health and safety requirements and complies with fire safety regulations.

Furnishings must also be clean, well maintained and in good condition.

Can I remortgage the property during the lease term?
Although its possible to re-mortgage the property we would advise that you do it before the lease starts and has a fixed term, for the duration of the lease, otherwise it could get complicated.
Can I see existing properties that you own?
Yes, absolutely. We are happy to show you around our existing properties, just ask.
Who’s responsibility is the insurance?
We would be responsible for the contents insurance but you would still have to supply the buildings insurance as the property is in you name.
Is it an insurance policy?
No. Our service provides you with Guaranteed Rent each and every month. We do not charge any premiums.

If you are tempted by other Guaranteed Rent insurance or landlord insurance policies, we encourage you to read all the fine-print first.

What happens at the end of the lease?
At the end of the lease agreement you can either renew the lease for another fixed period or simply take your property back with vacant possession.
Can I sell the property during the lease?
Yes, you can sell on the property but the new owner will have to agree to the remaining term of the lease. As we are also investing in your property we need to make sure our investment is secure.